Your Privacy Matters to Us
We built hokivip around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit via...
What We Collect and Why
When you join hokivip, we collect your name, email, phone number and account details to verify your identity and process your deposits through DANA, OVO, GoPay and QRIS. We also track your gameplay activity, session history and payment transactions to prevent fraud, comply with local regulations in supported regions, and improve your lobby experience. Your data stays encrypted on our servers and
is never sold to third parties. We retain your information for as long as your account is active, plus a retention period required by Indonesian law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How We Protect Your Trust
Encryption Standard
All data transmitted between your device and hokivip servers uses TLS 1.2+ encryption, the same standard banks use to protect financial transactions.
Payment Security
DANA, OVO, GoPay and QRIS transactions are processed through PCI-DSS compliant gateways. We never store your full payment credentials on our servers.
Regular Audits
We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account or payment data.
Data Minimization
We collect only the information needed to verify your identity, process deposits and deliver your lobby experience. No unnecessary data collection.
Breach Response
If a security incident occurs, we notify affected users within 24 hours and provide guidance on account protection steps and next actions.
Compliance Team
Our legal and compliance officers monitor Indonesian data protection regulations and update our practices to stay ahead of local law changes.
Consistency Across Our Platform
| Same Policy Everywhere | Whether you access hokivip on mobile, desktop or tablet, your privacy protections remain identical. We don't change data handling by device. |
|---|---|
| Unified Account Data | Your account information, payment history and gameplay data sync across all platforms. One login, one privacy standard, everywhere. |
| Consistent Payment Handling | DANA, OVO, GoPay and QRIS deposits follow the same encryption and fraud-detection rules regardless of where or when you deposit. |
| Single Privacy Dashboard | All privacy settings, data access requests and communication preferences are managed from one place in your hokivip account. |
| Unified Support Response | Privacy inquiries routed to email, chat or account settings all reach the same team, ensuring consistent answers and faster resolution. |
| Regular Policy Updates | When we update this policy, all hokivip users receive the same notification and have the same 30-day review period before changes take effect. |
| No Hidden Tiers | We don't offer different privacy levels based on account type, deposit amount or region. Your data protection is the same across all user segments. |